Skip to main content

Firmware update

This page will describe how to upgrade your Proton camera. This procedure applies to the whole lineup.

Wiring​

Ensure to plug:

  • The power supply in the PIO dedicated 2.1mm jack
  • The camera to the 6P female port of the PIO
  • The USB of the PIO to your computer

Download​

PIO-E​

ProductDownload linkPackage versionSOFT versionFPGA versionControl versionUpdater version
PIO-Edownload26.10.1v26.10.1-v26.10.1v26.10.1
All versions
ProductDownload linkPackage versionSOFT versionFPGA versionControl versionUpdater version
PIO-EdownloadPackage 11.0.2-1.4.3.11.2.7.2
PIO-EdownloadPackage 21.1.0-1.5.1.01.3.0.0
PIO-EdownloadPackage 31.1.0-1.5.1.11.3.0.0
PIO-EdownloadPackage 41.1.0-1.5.2.01.3.1.0
PIO-Edownload26.10.1v26.10.1-v26.10.1v26.10.1

CAM/RAIN/FLEX/ZOOM​

ProductDownload linkPackage versionSOFT versionFPGA versionControl versionUpdater version
CAM/CAM CS/RAIN/FLEX/ZOOMdownload26.10.1v26.10.12.9v26.10.1v26.10.1
All versions
ProductDownload linkPackage versionSOFT versionFPGA versionControl versionUpdater version
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 11.1.01.2-1.0.1.0
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 2v1.1.1v1.2--
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 3v1.1.2v1.3--
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 4v1.2.0v1.5-1.2.0.2
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 5v1.3.0v1.81.0.0.01.2.1.1
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 6v1.3.1v1.81.1.0.01.2.1.2
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 7v1.3.2v1.91.1.1.01.2.2.0
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 8v1.4.0v1.121.2.0.01.2.2.0
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 9v1.4.1v1.121.2.0.01.2.2.0
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 10v1.4.2v1.121.2.0.01.2.4.0
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 11v1.5.0v1.151.3.2.01.2.5.0
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 12v1.5.1v1.151.4.2.01.2.7.1
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 131.6.02.11.4.3.01.2.7.2
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 141.6.12.11.4.3.11.2.7.2
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 151.7.02.41.5.0.01.2.9.0
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 161.7.12.41.5.1.11.3.0.0
CAM/CAM CS/RAIN/FLEX/ZOOMdownloadPackage 171.7.12.41.5.2.01.3.1.0
CAM/CAM CS/RAIN/FLEX/ZOOMdownload26.10.1v26.10.12.9v26.10.1v26.10.1

4K/4K ZOOM​

ProductDownload linkPackage versionSOFT versionFPGA versionControl versionUpdater version
4K/ZOOM/ZOOM RAIN/3D/FLEX/CSdownload26.10.1v26.10.11.17v26.10.1v26.10.1
All versions
ProductDownload linkPackage versionSOFT versionFPGA versionControl versionUpdater version
4K/ZOOM/ZOOM RAIN/3D/FLEX/CSdownloadPackage 11.3.21.41.1.1.01.2.2.0
4K/ZOOM/ZOOM RAIN/3D/FLEX/CSdownloadPackage 2v1.4.0v1.71.2.0.01.2.2.0
4K/ZOOM/ZOOM RAIN/3D/FLEX/CSdownloadPackage 3v1.4.2v1.71.2.0.01.2.4.0
4K/ZOOM/ZOOM RAIN/3D/FLEX/CSdownloadPackage 4v1.5.0v1.101.3.2.01.2.5.0
4K/ZOOM/ZOOM RAIN/3D/FLEX/CSdownloadPackage 5v1.5.1v1.101.4.2.01.2.7.1
4K/ZOOM/ZOOM RAIN/3D/FLEX/CSdownloadPackage 6v1.6.1v1.121.4.3.11.2.7.2
4K/ZOOM/ZOOM RAIN/3D/FLEX/CSdownloadPackage 71.7.01.151.5.0.01.2.9.0
4K/ZOOM/ZOOM RAIN/3D/FLEX/CSdownloadPackage 81.7.11.151.5.1.11.3.0.0
4K/ZOOM/ZOOM RAIN/3D/FLEX/CSdownloadPackage 91.7.11.151.5.2.01.3.1.0
4K/ZOOM/ZOOM RAIN/3D/FLEX/CSdownload26.10.1v26.10.11.17v26.10.1v26.10.1

HFR​

ProductDownload linkPackage versionSOFT versionFPGA versionControl versionUpdater version
HFRdownload26.10.1v26.10.11.7v26.10.1v26.10.1
All versions
ProductDownload linkPackage versionSOFT versionFPGA versionControl versionUpdater version
HFRdownloadPackage 11.5.11.11.4.2.01.2.7.1
HFRdownloadPackage 2v1.5.2v1.11.4.2.01.2.7.1
HFRdownloadPackage 3v1.6.1v1.21.4.3.11.2.7.2
HFRdownloadPackage 4v1.6.2v1.21.4.4.01.2.7.2
HFRdownloadPackage 5v1.7.0v1.41.5.0.01.2.9.0
HFRdownloadPackage 61.7.11.41.5.1.11.3.0.0
HFRdownloadPackage 71.7.11.41.5.2.01.3.1.0
HFRdownload26.10.1v26.10.11.7v26.10.1v26.10.1

PRO​

ProductDownload linkPackage versionSOFT versionFPGA versionControl versionUpdater version
PROdownload26.10.1v26.10.11.6v26.10.1v26.10.1

LS​

ProductDownload linkPackage versionSOFT versionFPGA versionControl versionUpdater version
LSdownload26.10.1v26.10.11.6v26.10.1v26.10.1

IS​

ProductDownload linkPackage versionSOFT versionFPGA versionControl versionUpdater version
ISdownload26.10.1v26.10.11.1v26.10.1v26.10.1

Upgrade​

Ensure your wiring is correct (camera plugged on PIO and PIO on computer and PSU on PIO)

  • Unzip the downloaded package
  • Go into the 03 Update directory
  • If you're on Windows, double click on PROTON Updater.exe
  • If you're on Mac OS X:
    • double click on PROTON Updater.zip
    • then on the extracted app: PROTON Updater.app

From there:

  • The app will scan to find your camera (connected on USB)
  • You can see the current version of your camera
  • Then click on Open Folder to browse and find the 03 Update directory from the latest downloaded package
  • You can now see the newest version that the software found and will install
  • Click on Start Update and wait 5 minutes

Your camera is now updated.

Troubleshooting​

Not seeing your camera?​

  • Check your wiring:
    • is power supply plugged in PIO?
    • is USB properly inserted in PIO?
    • is USB properly inserted in your computer?
    • is the camera properly plugged to PIO?
  • In doubt, unplug/replug, sometime it could be "half plugged"
  • If you still not see your camera listed, maybe you're missing the serial driver
    • On Windows : click the EXE file from this
    • On MAC: click the PKG file from this
  • Reboot, then retry